HaalaPerfumes takes all possible measures to ensure that products booked on our website are delivered within 2–6 working days from the date of purchase, subject to successful payment confirmation and product availability.
However, the User understands and agrees that HaalaPerfumes shall not be held responsible for any delay in delivery due to circumstances beyond our control. We will always take the necessary steps to ensure that the product is delivered within the mentioned timelines.
How do I know if my shipping address is serviced?
When you add a product to your cart, your shipping address PIN code will be verified with our database before checkout. If the PIN code is serviceable, you may proceed to place your order.
How will the delivery be done?
HaalaPerfumes delivers products through our logistics integration with Shiprocket. Orders are fulfilled using reputed courier service providers such as Delhivery Courier and other trusted partners.
Do you deliver internationally?
Currently, HaalaPerfumes does not deliver items internationally. Orders can be placed from anywhere in the world, but the shipping address must be within India.
Is order tracking available?
Yes. A Tracking Order link is available in the menu bar on our website. Customers can check the delivery status by entering their Order ID.
Can I add separate billing and shipping addresses?
Yes. During checkout, you can choose different addresses for billing and shipping.
Can I add my GST number on the tax invoice?
Yes. HaalaPerfumes provides an option to add your GST number for generating a tax invoice.